- Monthly knowledge sharing session.
- Discussion through the forum.
- The weakness of the top management.
- Lack of the knowledge
Q2. What is the techniques and the method used in the KM?
Techniques
- seminar
- focus group
-forum
-brain storming
-story telling
-mentoring
- TOT
-Book Review
- Enforcement
-Discussion
Methods
- Scavenger hunt
- Knowledge Cafe
-COP
- Interview
-KMK/ KIK
- Biographic
Tools
- Blog (COP)
- VOIP ( interview)
-Video conferencing
-skype
-Document Publishing
-Document Sharing
-Mind Mapping
Success Criteria
- Supportation of the top management
- Culture sharing
- Budget Control
Q3. The Contributing factors that encourage people in KM
-Membudayakan perkongsian ilmu
- Announcement a new information / knowledge
- Culture Sharing
- Reward / Insentive
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