Lesson Learned KM Day 1

The definition of Knowledge management
Data= unprocess data
information= data+ interpretation
Knowledge = info + use
knowledge management= Capture, Sharing and leveragable
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Type of Knowledge
1. tacit- sesuatu yang berada dalam otak

2. explicit- boleh dapat daripada buku, cd, manual.......

3. implicit- tacit knowledge yg boleh dikeluarkan.
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The importance of KM
Data--> information--> knowledge-->innovation-->competitive
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Information and value = ( accuracy, timeliness, engagement, application and rarity)
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Elements of KM (people, process, technology, content)
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Elements of COP (community, domain , people)